Privacy Policy

The Ozarks Family YMCA is committed to protecting the privacy of our members, participants, donors, volunteers, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our organization in person, online, or through our programs and services. By using our website or participating in YMCA activities, you agree to the practices outlined in this policy.

We may collect personal information that you voluntarily provide to us, including but not limited to your name, address, email, phone number, date of birth, membership details, emergency contacts, program registrations, payment information, and health or accommodation information needed for program participation. When you visit our website, we may also collect non-identifying data such as browser type, device information, and general usage statistics.

We use personal information to operate our programs, manage memberships, process payments, communicate with you, provide customer support, ensure participant safety, and share updates about programs, events, or organizational news. We may also use your information to comply with legal or regulatory requirements, improve our services, and maintain accurate internal records.

We do not sell or rent personal information. We may share necessary information with trusted third-party providers who assist us with operations such as payment processing, software systems, email communications, or background checks for volunteers and staff. These partners are required to maintain the confidentiality of your information. We may also disclose information when required by law, court order, or to protect the safety of individuals at our YMCA facilities or programs.

The Ozarks Family YMCA implements reasonable administrative, physical, and technical safeguards to protect your information against unauthorized access, loss, or misuse. While no system can guarantee absolute security, we continually update our practices to meet industry standards and maintain safe data practices.

Our website may contain links to external sites not operated by the Ozarks Family YMCA. We encourage users to review the privacy policies of those sites before providing personal information, as we are not responsible for the practices or content of third-party websites. Cookies or similar tools may be used to enhance user experience, track site usage, and support site functionality.

We are committed to protecting the privacy of children and youth participating in our programs. Personal information about children is collected only from parents or legal guardians during registration and is used solely for program-related purposes. We do not knowingly collect personal information directly from children under 13 through our website.

You may update or correct your personal information at any time by contacting your local YMCA branch. You may also opt out of email communications by using the unsubscribe link provided in messages.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The latest version will always be available on our website.

For questions about this policy or your personal information, please contact your local Ozarks Family YMCA branch.